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Listening to respond is:CorrectIncorrect
Listening is about more that just hearing the words someone is saying. You can also:CorrectIncorrect
Listening to understand demonstrates that you are actively paying attention to what is being said to you. Is this “TRUE” or “FALSE”?CorrectIncorrect
How can a Service User’s tone of voice help you when listening to them?CorrectIncorrect
When you are actively paying attention to what is being said, what benefit can you achieve?CorrectIncorrect