What We Learned When Digital Developers Met Real People Recently at Saltley Medical Centre, we ran another of our Digital Health Days—bringing together community members, NHS staff, and our team at Smartlyte to explore how people actually use (or struggle to use)...
“It Should Be Easy… But It Isn’t”: Navigating the NHS App With Low Digital Skills But now, trying to do something as basic as booking a GP appointment or ordering a prescription feels like cracking a code I was never taught. This morning was another...
Digital Health Can’t Leave People Behind:Reflections from the House of Lords Attending the Good Things Foundation’s annual reception at the House of Lords this July was more than just a privilege—it was a powerful reminder of how far we have come in championing...
“I Wanted to Throw It All in the River” – Marion’s Journey to Digital Confidence in Her 80s Marion, a widow in her 80s, arrived at our Smartlyte Digital Health Day carrying a laptop, a mobile phone, and an iPad — yet only the mobile had ever been used. In fact, her...